In the February 2021 Texas ice storm, as with many other businesses, a law firm’s data center went down. The law firm was without internet connectivity for three days, unable to get to any of their systems or even their email. They were in a desperate situation with a dire need to get their systems up and running. The law firm called Data Canopy with an urgent need for a new data center with an urgent same-day move-in requirement.
The immediate solution was to provide instant access and bandwidth for their email servers so at the very least they could communicate with their clients. Because of the law firm’s unique situation and emergency needs, we gave them a 30-day trial with hopes that it would turn into a longer-term contract. During their 30-day trial, the law firm enjoyed 100% uptime for their power and bandwidth.
Data Canopy was able to offer this client an instantaneous solution during an emergency.
After the trial period, the law firm agreed to a two-year contract. The client decided to extend their contract with us because of our ability to come to their aid during an emergency and our excellent customer service. They migrated over their existing internet circuits, infrastructure, and are using our converged network as a disaster recovery option.
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