A1 Bizcom, an MSP providing IT services for small to medium-sized businesses, specializes in offering customized technology solutions. One of their key projects involved helping a small automotive client with multiple locations transition their QuickBooks server from on-premise infrastructure to the cloud. A1 Bizcom turned to Data Canopy to provide disaster recovery services and ensure the client’s business continuity.
On-Premise Server Risks: The client had an on-premise QuickBooks server that needed reliable disaster recovery and backup solutions to protect against outages.
Limited Budget: As a small business, the client required an affordable, scalable solution that wouldn’t strain their budget.
Urgent Implementation: The client experienced an outage that underscored the urgency for a long-term solution, requiring a fast response.
Disaster Recovery and Cloud Transition: Data Canopy provided a cloud-based disaster recovery solution tailored to the client’s needs, ensuring they could transition away from on-premise infrastructure.
Nimble Response: Despite the approach of a holiday weekend, Data Canopy immediately engaged with the client and started the project, exemplifying their availability and responsiveness.
Channel Manager and Engineer Involvement: Data Canopy’s channel manager and sales engineer worked closely with Ruben to present various scenarios and pricing options, ensuring the client received the best solution.
Rapid Deal Closure: From initial contact to closing, the process took only two weeks, thanks to the simplicity and efficiency of the solution.
Disaster Recovery Implemented: The client now has an effective disaster recovery solution in place, protecting their QuickBooks data and business operations.
Client Confidence Restored: Data Canopy’s quick action over a holiday weekend reinforced the client’s confidence in A1 Bizcom’s ability to deliver timely and effective solutions.
Future Opportunities: While the deal was relatively small, Data Canopy’s approach positioned both companies for future growth with the client.